Returns & Exchanges Policy
At La Joie Living, we want you to love your home; if you are not completely satisfied with your purchase, we offer a 14-day return period for most furniture and decor items in original condition. Please ensure all items remain in their original packaging to qualify for a full refund or store credit.
Initiate Your Request
Contact our customer service team within 14 days of receiving your order with your order number and photos of the item.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) along with the appropriate return shipping address.
Pack and Ship
Securely pack the item in its original box and protective materials, then arrange for courier pickup or drop-off as instructed.
Inspection and Refund
Once our warehouse inspects the returned furniture for quality, your refund or credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing